Terms & Conditions

  • We guarantee our team will get started on your project within 24 hours of payment, providing you send us all the background material we need.
  • The client is responsible for providing copyhaus with up-to-date background information on the project. copyhaus cannot be held responsible for writing any incorrect information provided by the client, including omission of information, if it was not provided within the 24-hour grace period.
  • Our copywriters are dedicated to making changes “within reason” based on your feedback. Any last-minute changes or additions which have not previously been discussed will be subject to a small surcharge.
  • Sometimes a copywriter and a client just don’t fit. In these occasions, we rewrite all work free of charge until you are happy.
  • Turnaround times are just a guide – if our scheduling team believes your job is more in-depth and requires a longer turnaround time, we will email you within 24 hours to advise on the new expected delivery date.
  • Clients have a 7-day period to contact copyhaus for revisions.
  • By purchasing services from copyhaus, you immediately take possession of the copyright associated with the work.